Cultural Cartagena (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and book our tours.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you book a tour.
- Browsing Information: IP address, device type, browser, and website interaction data collected through cookies and analytics tools.
- Communications: Any messages, emails, or inquiries sent to us.
2. How We Use Your Information
We use your information to:
- Process bookings and payments securely.
- Communicate with you about your tour, updates, or promotional offers.
- Improve our website, services, and customer experience.
- Ensure website security and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service Providers: Third-party payment processors, booking systems, and analytics providers.
- Legal Authorities: If required by law or in response to legal requests.
4. Data Security
We implement security measures to protect your data but cannot guarantee 100% security due to the nature of the internet.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Your Rights
You may:
- Request access to, correction, or deletion of your personal data.
- Opt out of marketing communications at any time.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
8. Contact Us
For questions regarding this policy, contact us on our contact page.